ANSWERS WITHOUT THE RUNAROUND
Frequently asked.
Clearly answered.
Search hosting, design, support, security and general AI1Group questions in one place.
FAQ CENTRE
What can we clear up?
What is AI1Group?
AI1Group Limited is the parent company connecting specialist brands in hosting, design and developing security services. We provide shared direction so customers can access several areas of expertise without juggling unrelated suppliers.
Where are you based?
We are proudly based in Herefordshire and support customers more widely across the UK. Our registered company address is in Dorset.
Can AI1Host move my existing website and email?
Yes. We first review the existing setup, identify websites, databases, mailboxes and DNS requirements, then plan the migration to minimise disruption.
Do you provide domains, SSL and professional email?
Yes. AI1Host can provide and manage domains, DNS, SSL certificates and business email alongside website hosting.
Which website platforms can you host?
Options include general Linux and Windows hosting as well as environments suited to WordPress, Joomla and bespoke PHP websites. The right platform depends on the project.
Which platforms can AI1Design build with?
AI1Design works across WordPress, Joomla and hand-coded websites. We choose according to the customer’s needs, budget, editing requirements and future plans.
Are the portfolio examples real client projects?
The current showcase uses clearly labelled concept projects. They are original demonstrations of our design thinking, not fabricated client work or invented testimonials.
Can you improve an existing website?
Yes. Work can range from focused fixes and visual improvements to content restructuring, platform migration or a complete rebuild.
Will I speak to a real person?
Yes. The whole point is practical, human support from people who understand the wider project rather than a scripted call-centre loop.
What happens after I make an enquiry?
We review what you need, ask any useful follow-up questions, identify the right part of the group and explain the next step before work begins.
Is AI1 Security Solutions available now?
The brand is currently in development. You can register interest in future CCTV, monitoring and connected security services through the contact page.
Can several AI1Group brands work on the same project?
Yes. That is one of the main benefits of the group. A website project can combine design, hosting, domains and email under one joined-up plan.
CAN'T FIND THE ANSWER?
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If the answer you are looking for is not listed above, contact us and tell us what you need. A real person will help you find the right route across AI1Group.